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Rediscover Journeys Private Limited (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website www.rediscoversrilanka.com (the “Site”). This Cookie Policy explains what cookies are, how we use them, your choices regarding cookies, and how you can manage your cookie preferences.
This Cookie Policy is part of our Privacy Policy. By using our Site, you consent to the use of cookies in accordance with this Cookie Policy, except where we are required by law to obtain your explicit consent before placing non-essential cookies.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies help us recognise your device, remember your preferences, understand how you interact with our Site, and improve your browsing experience.
Cookies may be first-party cookies (set by our Site directly) or third-party cookies (set by external services we integrate, such as Google Analytics, TripAdvisor, or social media platforms). Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period or until manually deleted).
2. Types of Cookies We Use
We categorise cookies into the following types, based on their purpose and necessity.
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Site. They enable core functionality such as page navigation, secure areas, form submissions, and cookie consent management. You cannot disable these cookies without affecting how the Site works. They do not store any personally identifiable information that could be used for marketing.
No consent required
2.2 Performance & Analytics Cookies
These cookies collect information about how visitors use our Site, such as which pages are visited most often, how users move around the Site, and if they encounter error messages. All information collected by these cookies is aggregated and anonymous. We use this data to improve Site performance and user experience.
Consent required (GDPR/CCPA)
2.3 Functional Cookies
These cookies allow our Site to remember choices you make (such as your language preference, region, or previously entered information) and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video or using a chat widget.
Consent required (GDPR/CCPA)
2.4 Targeting / Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited our Site and this information may be shared with other organisations, such as advertisers.
Consent required (GDPR/CCPA)
2.5 Social Media Cookies
These cookies are set by social media platforms (Facebook, Instagram, YouTube, Pinterest, LinkedIn) to enable you to share content from our Site with your network, or to provide integrated features such as embedded videos or follow buttons. They may track your browser across other sites and build a profile of your interests.
Consent required (GDPR/CCPA)
3. Specific Tracking Technologies We Use
Beyond cookies, we may use other tracking technologies on our Site or through our services:
Google Analytics
We use Google Analytics to collect anonymous information about website traffic, user behaviour, referral sources, and site performance. Google Analytics uses first-party cookies and may set persistent cookies to distinguish unique users. We have enabled IP anonymisation so that Google does not store your full IP address. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Meta Pixel (Facebook Pixel)
Our Site may use Meta Pixel, a tracking code provided by Meta Platforms, Inc., to measure conversions, build custom audiences for advertising, and retarget visitors who have shown interest in our travel packages. The Meta Pixel sets cookies and may share information with Facebook about your visit to our Site. You can manage your advertising preferences directly within your Facebook account settings.
WhatsApp Chat Plugin
We integrate a WhatsApp chat widget to allow you to contact us quickly. The widget may set functional cookies to maintain your session or remember your language preference. WhatsApp is operated by Meta Platforms, Inc., and its use of cookies is governed by its own privacy policy.
Embedded Google Maps
Our Site includes links to Google Maps for directions to our head office. When you click the “Get Directions” link, Google may set cookies for mapping and location services. We do not control Google’s cookie settings.
TripAdvisor Widget
We display a TripAdvisor Certificate of Excellence widget. TripAdvisor may set third-party cookies to display the badge correctly, track widget performance, and measure referral traffic. TripAdvisor’s use of cookies is subject to its own cookie policy.
YouTube / Vimeo Embeds
Where we embed videos from YouTube or Vimeo, these platforms may set cookies to remember your video preferences, playback settings, and viewing history.
4. Detailed Cookie List
The table below lists the specific cookies and similar technologies used on our Site, their purpose, duration, and type.
| Cookie / Technology Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| wordpress_*, wp-settings-*, wordpress_logged_in_* | Rediscover Journeys | WordPress core functionality, user login, session management | Strictly Necessary (First-party) | Session / persistent (up to 1 year) |
| cookie_notice_accepted / rj_cookie_consent | Rediscover Journeys | Remembers your cookie consent preference | Strictly Necessary (First-party) | 1 year |
| _ga, _gid, _gat_gtag_* | Google Analytics | Distinguish unique users, throttle request rate | Performance / Analytics | 2 years / 24 hours / 1 minute |
| _fbp, fr, tr | Meta (Facebook) | Ad delivery, retargeting, conversion measurement | Targeting / Advertising | 3 months / 3 months / session |
| TA_* (various) | TripAdvisor / JSCache | Display certificate of excellence, track widget performance | Functional / Third-party | up to 2 years |
| GPS, VISITOR_INFO1_LIVE, YSC | YouTube (Google) | Video playback, bandwidth estimation, session ID | Functional / Third-party | 30 minutes / 6 months / session |
| NID, __Secure-3PAPISID, __Secure-3PSID | Google (Maps, reCAPTCHA) | Google Maps preferences, security | Functional / Third-party | 6 months (varies) |
| wa_lang_pref, wc_session | WhatsApp (Meta) | WhatsApp chat widget session and language preferences | Functional / Third-party | Session / 1 day |
| _pin_unauth, _pinterest_ct | Save or share pins, track referral activity | Social Media / Targeting | 1 year / session | |
| lidc, bcookie, lang | LinkedIn follow button, ad analytics | Social Media / Targeting | 1 day / 1 year / session |
Note: Third-party cookies are subject to change by the respective providers. We update this table periodically but recommend reviewing the privacy policies of those third parties for the most current information.
5. How to Manage or Disable Cookies
You can manage your cookie preferences in several ways:
5.1 Cookie Consent Banner
When you first visit our Site, a cookie banner will appear allowing you to Accept All, Reject Non-Essential, or Customize your preferences. You can change your choice at any time by clicking the floating cookie settings button (bottom-left corner of the screen) or by clearing your cookies and refreshing the page to see the banner again.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies (including strictly necessary ones), delete existing cookies, or alert you when cookies are being placed. However, please note that disabling strictly necessary cookies may prevent our Site from functioning correctly, including inquiry forms and secure areas.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions
- Brave / Opera: Similar settings under Privacy / Security sections
5.3 Opt-Out Tools for Third-Party Cookies
You can also opt out of interest-based advertising and certain third-party tracking using industry opt-out tools:
6. Your Consent Choices
Accept All
You consent to all categories of cookies (necessary, analytics, functional, targeting, social media). Third-party tracking scripts will be loaded and may share data as described in this policy.
Reject Non-Essential
Only strictly necessary cookies will be set. Analytics, advertising, social media, and most functional cookies will be blocked. Our Site will still operate but some features (embedded videos, maps, chat widget) may be limited or unavailable.
Customize Settings
You may select which non-essential categories you accept (e.g., accept analytics but reject advertising). Your preference will be stored for one year.
We do not currently respond to “Do Not Track” (DNT) signals because no uniform standard has been adopted. However, you can use the browser controls mentioned above to disable tracking.
7. Third-Party Cookies & Services
Our Site integrates services from third parties that may set their own cookies. We do not control these third-party cookies. For more information, please refer to the privacy and cookie policies of each provider:
- Google (Analytics, Maps, YouTube): Google’s Cookie Policy
- Meta (Facebook, Instagram, WhatsApp): Meta Cookies Policy
- TripAdvisor: TripAdvisor Cookie Policy
- Pinterest: Pinterest Cookies
- LinkedIn: LinkedIn Cookie Policy
When you click on external links from our Site (e.g., “Get Directions” via Google Maps), you will be subject to those third parties’ own tracking and data practices.
8. Cookie Retention
Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until they expire or you delete them. The retention period for each cookie is listed in the cookie table above. Most of our first-party persistent cookies expire within 1 year. Third-party cookies may have longer durations as determined by their respective providers.
You can manually delete all cookies stored on your device via your browser settings at any time.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our use of cookies. Any changes will be posted on this page with an updated “Last Updated” date. If material changes are made, we may notify you through the Site or by other means. Continued use of our Site after changes are posted constitutes acceptance of the updated Cookie Policy, except where your explicit consent is required under applicable law.
We encourage you to review this Cookie Policy periodically. The date at the top of this page indicates when it was last revised.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or how we use cookies, please contact us:
Rediscover Journeys Private Limited
No. 113, BigCity, Peellawatta,
Minuwangoda 11558,
Western Province, Sri Lanka
Privacy & Cookie Inquiries
[email protected]
Send an emailGeneral Contact
[email protected]
Contact usFor data protection matters, please include “Cookie Policy Query” in the subject line to help us route your request appropriately.