Booking a Sri Lanka Tour Payment, cancellation, visas and how to get started

We accept bank transfers and major credit cards. A deposit is typically required to confirm your Sri Lanka journey, with the balance due before travel. Full payment details and terms are provided in your personalised proposal. Contact us at Contact Us.

Yes — Rediscover Journeys is a registered Sri Lankan tour operator and a member of the Sri Lanka Tourism Development Authority (SLTDA). See our Trust & Credibility page for more details.

Yes — Rediscover Journeys Private Limited is a fully licensed Sri Lankan tour operator, registered with the Sri Lanka Tourism Development Authority (SLTDA). See our About Us and Trust & Credibility pages.

For peak seasons — December to March and July to August — we recommend booking a Sri Lanka holiday four to six months in advance, especially for boutique properties. See our Best Time to Visit guide.

Start by sharing your approximate travel dates, group size, interests and the kind of experience you are looking for with our team. From there, the journey can be shaped around you. Begin at Contact Us.

After your enquiry, one of our Sri Lanka travel designers will contact you to understand your preferences. We will then create a personalised proposal with suggested routes, accommodation and experiences. Begin at Contact Us.

Cancellation terms depend on the properties and services booked, as many boutique hotels and wildlife camps have specific policies. Full details are provided in your proposal. See our Terms & Conditions.

Yes — comprehensive travel insurance is strongly recommended for all travellers to Sri Lanka. It should cover medical expenses, evacuation, trip cancellation, baggage loss and any adventure activities. We can advise on suitable policies via Contact Us.

Yes — private Sri Lanka journeys can be designed entirely around your preferred destinations, interests, pace, accommodation and experiences. See our Luxury Private Tours page.

Yes — suggested Sri Lanka itineraries can be adapted to suit your interests, available time and preferred travel style. Use our sample journeys as starting points.

Yes — a tailor-made Sri Lanka journey can be shaped around your interests, preferred pace, travel dates and accommodation style. Our team has been designing private Sri Lanka journeys since 2009. Begin at Contact Us.

You can reach us by phone at +94 77 791 1276 (Rasith) or +94 77 887 8723 (Lucky), by email at [email protected], or via the form on our Contact Us page. We typically respond within 24 hours.

You will have a dedicated chauffeur-guide throughout your journey, and our office team is available by phone or WhatsApp for any additional support. See our Private Driver Service page.

Our team is available to resolve issues as they arise during your Sri Lanka journey. Your chauffeur-guide is your first point of contact, and our office team can assist. Contact us at Contact Us.

Yes — changes are often possible, subject to availability and any supplier cancellation policies. We understand that plans can evolve. Please contact us as early as possible via Contact Us to discuss options.

If your travel dates change, contact us as soon as possible. We will review the availability of your selected hotels, guides and experiences. Reach out via Contact Us.

Postponement is often possible, subject to supplier terms and conditions. We recommend contacting us as early as possible via Contact Us if you need to move your travel dates.

Most international travellers require an ETA (Electronic Travel Authorization) to visit Sri Lanka, obtained online before arrival. See our ETA Mistakes to Avoid guide.

The standard Sri Lanka ETA costs approximately USD 50 for most nationalities, valid for 30 days. Always apply through the official government portal. See our ETA Mistakes to Avoid guide.

We are proud of our reputation for personalised service, knowledgeable guides and thoughtfully designed journeys. See our Travel FAQ Reviews and Trust & Credibility pages.

Yes — Rediscover Journeys Private Limited is a fully licensed Sri Lankan tour operator, registered with the SLTDA since 2009. See our Trust & Credibility page.

Rediscover Journeys was founded in 2009 and has been crafting tailor-made Sri Lankan journeys for over 15 years. See our About Us page.

Yes — Rediscover Journeys operates as a boutique Destination Management Company (DMC) in Sri Lanka, handling ground arrangements for international travel designers, agents and direct clients. See our About Us page.

Yes — we work with a network of international travel agents, tour operators and travel designers who require reliable ground-handling in Sri Lanka. Contact us at Contact Us to discuss partnership terms.

We can sometimes connect you with past travellers who have agreed to share their experiences, subject to their availability and consent. See our Travel FAQ Reviews page.